AI Receptionist
Answer every incoming call with a professional AI receptionist that sounds human.
- Greet callers professionally
- Answer business questions
- Use the Business Knowledge Base
- Schedule and reschedule appointments
AI customer communication
Never Miss a Customer Follow-Up Again
Follow Wiz uses AI to answer calls, confirm appointments, follow up with customers, send intelligent text messages, reschedule appointments, and keep your business connected automatically.
Built for appointment-based businesses that want more conversations, fewer no-shows, and less manual follow-up.
Free to use Powered by Twilio & Google Gemini No credit card needed
Follow Wiz — Workspace AI Active
Conversations
Sarah M. · +1 (555) 0142I need to reschedule my appointment.
Absolutely. What day or time works best for you?
Thursday afternoon if possible.
I have Thursday at 2:00 PM or 3:30 PM. Which one works best for you?
AI checked availability and offered 2 open times
CRM Pipeline
18
Appointment Booked
12
Reminder Confirmed
7
Following Up
3
Needs Attention
AI Receptionist
Incoming call answered
Returning customer · 00:42
- Identity confirmed
- Answered from Knowledge Base
Calendar
Sarah M.
2:00 PM
David K.
3:30 PM
Nina P.
4:15 PM
The daily grind
Stop Spending Your Day Chasing Customers
Every unanswered call and forgotten follow-up is revenue quietly walking out the door.
Customers miss appointments
Leads stop replying
Staff forget to follow up
Calls go unanswered
Customers need to reschedule
Hours wasted manually texting and calling
Important customer questions get missed
The solution
Follow Wiz Handles the Follow-Up for You
Follow Wiz works alongside your team as a tireless extra employee. It answers the phone, confirms appointments, texts customers back, reschedules no-shows, and keeps every conversation moving — without anyone on your staff manually managing it. When a human is genuinely needed, Follow Wiz hands the conversation over.
- Fewer missed appointments
- Less manual follow-up
- More customer responses
- Faster appointment recovery
- Better customer communication
- Less work for your staff
Core features
Everything You Need to Keep Customers Engaged
AI voice, AI SMS, scheduling, and a CRM pipeline that updates itself — in one platform.
AI Appointment Confirmation Calls
Automatically call customers before their appointment so you stop losing the slot.
- Confirm the customer is attending
- Answer questions from your Knowledge Base
- Help the customer reschedule
- Transfer to a human representative
AI Follow-Up Calls
Keep calling back the customers who slipped through the cracks.
- Reach customers who missed appointments
- Re-engage leads who stopped responding
- Call back on request
- Customize attempts, schedule and AI voice
AI SMS Follow-Up
Intelligent text conversations that get replies, not ignored blasts.
- Send appointment reminders
- Confirm appointments over text
- Follow up after missed appointments
- Reschedule customers by SMS
Smart Appointment Scheduling
The AI books and reschedules using your real availability.
- Weekly availability and appointment duration
- Buffer time and blocked times
- Customer and business timezones
- Live calendar availability
Business Knowledge Base
Teach the AI your business once — it answers customers accurately forever.
- Business information and services
- Pricing and policies
- FAQs and business hours
- Service areas and appointment info
Inbound AI calling
An AI Receptionist That Never Misses a Call
Every call gets answered — after hours, during the rush, and while your team is with another customer.
- Answer incoming calls
- Greet customers professionally
- Answer questions
- Schedule appointments
- Reschedule appointments
- Take messages
- Transfer callers
- Use the Business Knowledge Base
Live example
Customer“I need to reschedule my appointment.”
Follow Wiz AI“Absolutely. What day or time works best for you?”
The AI checks your availability and offers open appointment times — then books it.
You controlNumber of follow-ups
You controlFollow-up days
You controlSpecific times
You controlSmart time windows
You controlCall attempts
You controlSMS attempts
You controlAI response delay
Automated persistence
Follow Up Automatically Until the Customer Responds
Follow Wiz uses both SMS and AI phone calls to reach customers — politely persistent, never spammy. You decide how many times, on which days, and at what hours. When a customer replies or opts out, follow-up stops instantly.
AI SMS AI phone calls
Appointment scheduling
Let AI Book the Appointment for You
When a customer wants to reschedule, the AI simply asks what day or time works best — then handles the rest.
- 1
AI checks business availability
- 2
AI checks existing appointments
- 3
AI offers available times
- 4
Customer selects a time
- 5
AI creates the appointment
- 6
CRM updates automatically
- 7
Customer receives confirmation
- 8
Never double-booked, never outside hours
How it works
Live in Six Simple Steps
From signup to fully automated customer communication — no technical team required.
01
Create Your Account
Get started for free. No complicated setup, no long onboarding calls.
02
Connect Twilio
Connect your Twilio account so Follow Wiz can use your business phone number.
03
Connect Google Gemini
Connect your Google Gemini API key to power your AI conversations.
04
Add Your Business Knowledge
Tell Follow Wiz about your business so the AI answers like your best employee.
05
Configure Your AI
Dial in exactly how the AI speaks, when it calls, and when it hands off.
06
Let Follow Wiz Work
From here, Follow Wiz runs your customer communication automatically.
Use cases
Built for Any Business That Depends on Appointments
If your revenue depends on customers showing up, Follow Wiz pays for itself.
Insurance AgenciesDentistsMed SpasChiropractorsHVACRoofingPlumbingLaw FirmsSalonsAuto ShopsHome Service BusinessesReal EstateMortgageAny Appointment-Based Business
Human handoff
AI When You Want It. Human When You Need It.
Follow Wiz knows the limits of automation. When a conversation needs a person, it escalates immediately instead of guessing.
- Customer asks a question outside the Knowledge Base
- Customer requests a person
- AI cannot confidently answer
- A transfer fails
- A callback is requested
Move conversation to Needs Attention
Transfer calls to your team
Create callback requests
Notify the business right away
Never miss a customer follow-up again
Get started for free and let Follow Wiz answer, confirm, follow up, and reschedule for you.