Follow these steps in order and your AI receptionist, confirmation calls and SMS follow-up will be live today.
Sign up with your name, company and email, and you can start right away. You'll land in your workspace where every setup step lives in one checklist.
Follow Wiz sends texts and places calls through your own Twilio account, so you keep full ownership of your number and communication history. You'll need an SMS- and voice-enabled business phone number.
In Follow Wiz, open Settings → Integrations → Twilio and paste your credentials. You'll find them on the Twilio Console dashboard homepage.
Follow Wiz uses Google Gemini to power natural AI conversations on calls and over SMS. You'll need a Google AI Studio account with billing enabled.
Open Settings → Integrations → Google Gemini and paste your API key. Follow Wiz stores it securely and uses it only for your business conversations.
This is the most important step. The more the AI knows, the better it answers customers — and the less often it needs to escalate.
Tell Follow Wiz when you're actually available so the AI never books outside your hours or double-books a slot.
Set how the AI answers your phone and when it should bring a human in.
Decide when confirmation calls go out and what the AI should do on each outcome.
Set the cadence for reaching customers who miss appointments or stop responding.
From here Follow Wiz answers your calls, confirms appointments, follows up by SMS and phone, reschedules customers and keeps your pipeline current — automatically.
Get Started For FreeOur team will walk you through Twilio, Google Gemini and your first AI configuration.